RETAIL AND CONSUMER GOODS
The advent of Internet, Social Media and Mobility has transformed the retail industry significantly. Consumers now seek instant information and a seamless experience across channels. As a result, product lifecycles, and hence the order-to-fulfillment cycles are becoming shorter. This is giving rise to opportunities in areas such as inventory consolidation and rationalization, and posing new challenges in optimally balancing demand and supply times. Tech Mahindra has been partnering with retail industry leaders in a diverse number of retail segments including but not limited to apparel, food and grocery to offer a wide range of services.
Shorter product lifecycles and even shorter procurement-to-store cycles, constantly changing consumer preferences, personalized preferences and localization, increased price sensitivity, increasing private labels and new prominent competition from retailers have posed a new set of challenges to retailers. These include the following:Merchandise planning.Space and assortment planning and optimization.Price, promotions and markdown planning and optimization.Allocations.Buying and purchase order management.Product lifecycle management for private labels.Master data management
We provide advisory, technology, Supply Chain Management (SCM) process outsourcing and hosting services for the entire spectrum of the supply chain that includes: Supply chain planning.Sourcing and procurement.Supply chain execution.Post-sales supply chain.Private label management.Supply chain visibility and collaboration.Business intelligence and supply chain analytics.Comprehensive supply chain visibility, including supplier and distributer visibility
We provide a holistic suite of store solutions in collaboration with industry leading vendors. We have also been working on enterprise mobility solutions to provide the right custom solution to our customers. In addition, we have set up POS labs for comprehensive testing, enhancements and rollouts for retailers. Store operation areas include:Point of sale.Workforce management.Receiving and put away.Store replenishment.Returns.Planograms and compliance.Floor plans.Stock take.Store transfers. Sales performance management.Customer relationship management.Store opening and store closing.Cash management